CognaLearn | Accessibility Statement
In line with InteDashboard’s values of Purpose-driven, Collaborative, Innovative, Learning, Versatility, and Integrity:
We recognise that diversity is the heart of every team, and that every member should be respected.
We aim to empower users by removing barriers to access learning, and ensuring inclusivity for all users to learn and contribute, regardless of ability.
We design with accessibility in mind, and work towards attaining the highest possible compliance to international standards such as WCAG 2.1, Section 508 and EN 301 549, so as to minimize exclusion and improve outcomes for all.
We will review feedback and evaluate our product to ensure continued adherence to guidelines, and are committed to making accessibility a priority at CognaLearn.
Measures to Support Accessibility
CognaLearn takes the following steps in our accessibility journey
● Ensure product development alignment to WCAG 2.1 A/AA standards and usability considerations
● Product's accessibility status is evaluated and reviewed regularly
● Accessibility goals and responsibilities are clearly assigned
● Product Team is knowledgeable in web accessibility principles
● Include accessibility in company’s mission
● Charted accessibility roadmap for continued adherence
Conformance Status
InteDashboard is partially compliant with the Web Content Accessibility Guidelines version 2.1 Level A/AA.
The criteria for Level AAA have not been evaluated.
Accessibility Limitations
We are aware and are making conscious efforts to improve.
The content listed below are non-accessible for the following reasons.
● While keyboard navigation is mostly available, tab focus sequence is not fully intuitive or visible in some sections.
● Some missing or incorrect screen reader button labels exist.
● Page headers may not follow ideal hierarchy.
● Bypass links are not currently supported.
● Some isolated components may not pass ideal colour contrast standards.
We are rectifying these issues progressively and aim to be fully compliant in later releases.
In addition, our Help Guides and Website are progressively making changes to ensure that all users are able to access and benefit from our content.
As InteDashboard is an authoring software, Instructor users have the ability to upload their own content. It is the user’s responsibility to ensure the content they generate is accessible.
Feedback
We are working hard in our journey to full WCAG compliance.
We welcome feedback on accessibility matters in relation to InteDashboard. Do let us know if you have suggestions or encounter accessibility barriers.
You can reach us at support@intedashboard.com.
We will try to respond to feedback within 3 business days.
Compatibility with Browsers and Assistive Technologies
Screen Readers: NVDA, JAWS, VoiceOver, ChromeVox
Browsers: Google Chrome, Mozilla Firefox, Safari, Microsoft Edge
Technologies Used
HTML, WAI-ARIA, CSS, JavaScript
The Voluntary Product Accessibility Template, or VPAT, is a tool that administrators and decision-makers can use to evaluate InteDashboard's conformance with the accessibility standards under WCAG 2.1 Guidelines.
InteDashboard Accessibility Conformance Report
VPAT® INT Version 2.4
Name of Product/Version: InteDashboard
Product Description: Online TBL Software
Date: 20 June 2024
Contact information: support@intedashboard.com
Evaluation Methods Used: InteDashboard was evaluated manually and with automated tools, with Google Chrome on Mac OS, and with supported screen readers VoiceOver and NVDA.
This report covers the degree of conformance for the following accessibility standard/guidelines:
Standard/Guideline | Included In Report |
Level A - Yes / No |
|
Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018 |
Yes / No |
EN 301 549 Accessibility requirements suitable for public procurement of ICT products and services in Europe, - V3.1.1 (2019-11) |
Yes / No |
Terms
The terms used in the Conformance Level information are defined as follows:
Application Interfaces
Teacher App: Refers to the teacher-facing application interface.
Student App: Refers to the student-facing application interface.
Conformance Statuses
Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
Partially Supports: Some functionality of the product does not meet the criterion.
Evolving Support: Lack of support may be true when new beta features are released. They are then corrected at a later time.
Does Not Support: The majority of product functionality does not meet the criterion.
Not Applicable: The criterion is not relevant to the product.
Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG 2.1 Level AAA.
WCAG 2.1 Report
Tables 1 and 2 also document conformance with:
EN 301 549: Chapter 9 - Web, Sections 10.1-10.4 of Chapter 10 - Non-Web documents, and Sections 11.1-11.4 and 11.8.2 of Chapter 11 - Non-Web Software (open and closed functionality), and Sections 12.1.2 and 12.2.4 of Chapter 12 – Documentation
Revised Section 508: Chapter 5 – 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 – 602.3 Electronic Support Documentation.
Note: When reporting on conformance with the WCAG 2.1 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.
Table 1: Success Criteria, Level A
Criteria | Conformance Level | Remarks and Explanations |
1.1.1 Non-text Content (Level A) Also applies to: EN 301 549 Criteria ● 9.1.1.1 (Web) ● 10.1.1.1 (Non-web document) ● 11.1.1.1.1 (Open Functionality Software) ● 11.1.1.1.2 (Closed Functionality Software) ● 11.8.2 (Authoring Tool) ● 12.1.2 (Product Docs) ● 12.2.4 (Support Docs) Revised Section 508 ● 501 (Web)(Software) ● 504.2 (Authoring Tool) ● 602.3 (Support Docs) |
Teacher App Supports
Student App Supports |
Images have alt text, decorative images have empty alt text and most non-text elements have aria-labels for screen readers.
|
1.2.1 Audio-only and Video-only (Prerecorded) (Level A) Also applies to: EN 301 549 Criteria ● 9.1.2.1 (Web) ● 10.1.2.1 (Non-web document) ● 11.1.2.1.1 (Open Functionality Software) ● 11.1.2.1.2.1 and 11.1.2.1.2.2 (Closed Software) ● 11.8.2 (Authoring Tool) ● 12.1.2 (Product Docs) ● 12.2.4 (Support Docs) Revised Section 508 ● 501 (Web)(Software) ● 504.2 (Authoring Tool) ● 602.3 (Support Docs) |
Teacher App Not Applicable
Student App Not Applicable
|
InteDashboard does not use such features in order for users to interact with it.
Where allowed, users can upload their own, or link to external content. It is the responsibility of users to provide accessible content. |
1.2.2 Captions (Prerecorded) (Level A) Also applies to: EN 301 549 Criteria ● 9.1.2.2 (Web) ● 10.1.2.2 (Non-web document) ● 11.1.2.2 (Open Functionality Software) ● 11.1.2.2 (Closed Software) ● 11.8.2 (Authoring Tool) ● 12.1.2 (Product Docs) ● 12.2.4 (Support Docs) Revised Section 508 ● 501 (Web)(Software) ● 504.2 (Authoring Tool) ● 602.3 (Support Docs) |
Teacher App Not Applicable
Student App Not Applicable
|
InteDashboard does not use such features in order for users to interact with it.
Where allowed, users can upload their own, or link to external content. It is the responsibility of users to provide accessible content. |
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A) Also applies to: EN 301 549 Criteria ● 9.1.2.3 (Web) ● 10.1.2.3 (Non-web document) ● 11.1.2.3.1 (Open Functionality Software) ● 11.1.2.3.2 (Closed Software) ● 11.8.2 (Authoring Tool) ● 12.1.2 (Product Docs) ● 12.2.4 (Support Docs) Revised Section 508 ● 501 (Web)(Software) ● 504.2 (Authoring Tool) ● 602.3 (Support Docs) |
Teacher App Not Applicable
Student App Not Applicable
|
InteDashboard does not use such features in order for users to interact with it.
Where allowed, users can upload their own, or link to external content. It is the responsibility of users to provide accessible content. |
1.3.1 Info and Relationships (Level A) Also applies to: EN 301 549 Criteria ● 9.1.3.1 (Web) ● 10.1.3.1 (Non-web document) ● 11.1.3.1.1 (Open Functionality Software) ● 11.1.3.1.2 (Closed Software) ● 11.8.2 (Authoring Tool) ● 12.1.2 (Product Docs) ● 12.2.4 (Support Docs) Revised Section 508 ● 501 (Web)(Software) ● 504.2 (Authoring Tool) ● 602.3 (Support Docs) |
Teacher App Partially Supports Full support by 1 Jan '25
Student App Partially Supports Full support by 1 Oct '24
|
Where possible, most form elements and controls have been programmatically grouped and labelled. |
1.3.2 Meaningful Sequence (Level A) Also applies to: EN 301 549 Criteria ● 9.1.3.2 (Web) ● 10.1.3.2 (Non-web document) ● 11.1.3.2.1 (Open Functionality Software) ● 11.1.3.2.2 (Closed Software) ● 11.8.2 (Authoring Tool) ● 12.1.2 (Product Docs) ● 12.2.4 (Support Docs) Revised Section 508 ● 501 (Web)(Software) ● 504.2 (Authoring Tool) ● 602.3 (Support Docs) |
Teacher App Supports
Student App Supports
|
Keyboard navigation with Tab key is available, and flows in a logical manner across most pages. |
1.3.3 Sensory Characteristics (Level A) Also applies to: EN 301 549 Criteria ● 9.1.3.3 (Web) ● 10.1.3.3 (Non-web document) ● 11.1.3.3 (Open Functionality Software) ● 11.1.3.3 (Closed Software) ● 11.8.2 (Authoring Tool) ● 12.1.2 (Product Docs) ● 12.2.4 (Support Docs) Revised Section 508 ● 501 (Web)(Software) ● 504.2 (Authoring Tool) ● 602.3 (Support Docs)
|
Teacher App Supports
Student App Supports
|
Instructions in InteDashboard do not solely rely on sensory characteristics. A textual representation is provided alongside whenever possible. |
1.4.1 Use of Color (Level A) Also applies to: EN 301 549 Criteria ● 9.1.4.1 (Web) ● 10.1.4.1 (Non-web document) ● 11.1.4.1 (Open Functionality Software) ● 11.1.4.1 (Closed Software) ● 11.8.2 (Authoring Tool) ● 12.1.2 (Product Docs) ● 12.2.4 (Support Docs) Revised Section 508 ● 501 (Web)(Software) ● 504.2 (Authoring Tool) ● 602.3 (Support Docs) |
Teacher App Supports
Student App Supports
|
Where possible, color is used to achieve aesthetic consistency but is not the primary representation for meaning. Icons or text labels are provided alongside. |
1.4.2 Audio Control (Level A) Also applies to: EN 301 549 Criteria ● 9.1.4.2 (Web) ● 10.1.4.2 (Non-web document) ● 11.1.4.2 (Open Functionality Software) ● 11.1.4.2 (Closed Software) ● 11.8.2 (Authoring Tool) ● 12.1.2 (Product Docs) ● 12.2.4 (Support Docs) Revised Section 508 ● 501 (Web)(Software) ● 504.2 (Authoring Tool) ● 602.3 (Support Docs) |
Teacher App Not Applicable
Student App Not Applicable |
InteDashboard does not use such features in order for users to interact with it. |
2.1.1 Keyboard (Level A) Also applies to: EN 301 549 Criteria ● 9.2.1.1 (Web) ● 10.2.1.1 (Non-web document) ● 11.2.1.1.1 (Open Functionality Software) ● 11.2.1.1.2 (Closed Software) ● 11.8.2 (Authoring Tool) ● 12.1.2 (Product Docs) ● 12.2.4 (Support Docs) Revised Section 508 ● 501 (Web)(Software) ● 504.2 (Authoring Tool) ● 602.3 (Support Docs) |
Teacher App Partially Supports No upgrades planned.
Student App Supports |
Most interactive components across the platform can be navigated by keyboard.
|
2.1.2 No Keyboard Trap (Level A) Also applies to: EN 301 549 Criteria ● 9.2.1.2 (Web) ● 10.2.1.2 (Non-web document) ● 11.2.1.2 (Open Functionality Software) ● 11.2.1.2 (Closed Software) ● 11.8.2 (Authoring Tool) ● 12.1.2 (Product Docs) ● 12.2.4 (Support Docs) Revised Section 508 ● 501 (Web)(Software) ● 504.2 (Authoring Tool) ● 602.3 (Support Docs) |
Teacher App Supports
Student App Supports |
InteDashboard does not trap focus when keyboard navigation is used in most areas. |
2.1.4 Character Key Shortcuts (Level A 2.1 only) Also applies to: EN 301 549 Criteria ● 9.2.1.4 (Web) ● 10.2.1.4 (Non-web document) ● 11.2.1.4.1 (Open Functionality Software) ● 11.2.1.4.2 (Closed Software) ● 11.8.2 (Authoring Tool) ● 12.1.2 (Product Docs) ● 12.2.4 (Support Docs) Revised Section 508 – Does not apply |
Teacher App Not Applicable
Student App Not Applicable |
InteDashboard does not use such features in order for users to interact with it. |
2.2.1 Timing Adjustable (Level A) Also applies to: EN 301 549 Criteria ● 9.2.2.1 (Web) ● 10.2.2.1 (Non-web document) ● 11.2.2.1 (Open Functionality Software) ● 11.2.2.1 (Closed Software) ● 11.8.2 (Authoring Tool) ● 12.1.2 (Product Docs) ● 12.2.4 (Support Docs) Revised Section 508 ● 501 (Web)(Software) ● 504.2 (Authoring Tool) ● 602.3 (Support Docs) |
Teacher App Supports
Student App Not Applicable |
Due to the nature of InteDashboard as an assessment tool, only instructor users have the ability to preset, pause time limits or extend time limits.
An independent student timer feature allows instructors to provide time extensions accommodations.
Students are not provided with the ability to make adjustments to timing. This is by design for a TBL-focused product.
|
2.2.2 Pause, Stop, Hide (Level A) Also applies to: EN 301 549 Criteria ● 9.2.2.2 (Web) ● 10.2.2.2 (Non-web document) ● 11.2.2.2 (Open Functionality Software) ● 11.2.2.2 (Closed Software) ● 11.8.2 (Authoring Tool) ● 12.1.2 (Product Docs) ● 12.2.4 (Support Docs) Revised Section 508 ● 501 (Web)(Software) ● 504.2 (Authoring Tool) ● 602.3 (Support Docs) |
Teacher App Not Applicable
Student App Not Applicable |
InteDashboard does not contain moving, blinking or auto-scrolling content.
The exception is the Save Answer GIF 'reminder message' which lasts no longer than 5 seconds. |
2.3.1 Three Flashes or Below Threshold (Level A) Also applies to: EN 301 549 Criteria ● 9.2.3.1 (Web) ● 10.2.3.1 (Non-web document) ● 11.2.3.1 (Open Functionality Software) ● 11.2.3.1 (Closed Software) ● 11.8.2 (Authoring Tool) ● 12.1.2 (Product Docs) ● 12.2.4 (Support Docs) Revised Section 508 ● 501 (Web)(Software) ● 504.2 (Authoring Tool) ● 602.3 (Support Docs) |
Teacher App Not Applicable
Student App Not Applicable |
InteDashboard does not contain flashing or blinking content.
The exception is the Save Answer GIF 'reminder message’ which lasts no longer than 5 seconds. |
2.4.1 Bypass Blocks (Level A) Also applies to: EN 301 549 Criteria ● 9.2.4.1 (Web) ● 10.2.4.1 (Non-web document) – Does not apply ● 11.2.4.1 (Open Functionality Software) – Does not apply ● 11.2.4.1 (Closed Software) – Does not apply ● 11.8.2 (Authoring Tool) ● 12.1.2 (Product Docs) ● 12.2.4 (Support Docs) Revised Section 508 ● 501 (Web)(Software) – Does not apply to non-web software ● 504.2 (Authoring Tool) ● 602.3 (Support Docs) – Does not apply to non-web docs |
Teacher App Does Not Support
Student App Does Not Support |
We do not have repeatable sections in the Student App that we would like to allow bypass. For instance, reminders to students to save their answers will appear on every page and should not be skipped. |
2.4.2 Page Titled (Level A) Also applies to: EN 301 549 Criteria ● 9.2.4.2 (Web) ● 10.2.4.2 (Non-web document) ● 11.2.4.2 (Open Functionality Software) - Does not apply ● 11.2.4.2 (Closed Software) – Does not apply ● 11.8.2 (Authoring Tool) ● 12.1.2 (Product Docs) ● 12.2.4 (Support Docs) Revised Section 508 ● 501 (Web)(Software) ● 504.2 (Authoring Tool) ● 602.3 (Support Docs) |
Teacher App Supports
Student App Supports |
All pages have been given proper structured titles to best describe their purpose and location to users. |
2.4.3 Focus Order (Level A) Also applies to: EN 301 549 Criteria ● 9.2.4.3 (Web) ● 10.2.4.3 (Non-web document) ● 11.2.4.3 (Open Functionality Software) ● 11.2.4.3 (Closed Software) ● 11.8.2 (Authoring Tool) ● 12.1.2 (Product Docs) ● 12.2.4 (Support Docs) Revised Section 508 ● 501 (Web)(Software) ● 504.2 (Authoring Tool) ● 602.3 (Support Docs) |
Teacher App Supports
Student App Supports |
Keyboard navigation is mostly supported in InteDashboard. |
2.4.4 Link Purpose (In Context) (Level A) Also applies to: EN 301 549 Criteria ● 9.2.4.4 (Web) ● 10.2.4.4 (Non-web document) ● 11.2.4.4 (Open Functionality Software) ● 11.2.4.4 (Closed Software ● 11.8.2 (Authoring Tool) ● 12.1.2 (Product Docs) ● 12.2.4 (Support Docs) Revised Section 508 ● 501 (Web)(Software) ● 504.2 (Authoring Tool) ● 602.3 (Support Docs) |
Teacher App Supports
Student App Supports |
Most links are described appropriately with their intended action. Some isolated links with vague descriptions exist but are progressively being replaced. |
2.5.1 Pointer Gestures (Level A 2.1 only) Also applies to: EN 301 549 Criteria ● 9.2.5.1 (Web) ● 10.2.5.1 (Non-web document) ● 11.2.5.1 (Open Functionality Software) ● 11.2.5.1 (Closed Software) ● 11.8.2 (Authoring Tool) ● 12.1.2 (Product Docs) ● 12.2.4 (Support Docs) Revised Section 508 – Does not apply |
Teacher App Not Applicable
Student App Not Applicable |
InteDashboard does not use such features in order for users to interact with it. |
2.5.2 Pointer Cancellation (Level A 2.1 only) Also applies to: EN 301 549 Criteria ● 9.2.5.2 (Web) ● 10.2.5.2 (Non-web document) ● 11.2.5.2 (Open Functionality Software) ● 11.2.5.2 (Closed Software) ● 11.8.2 (Authoring Tool) ● 12.1.2 (Product Docs) ● 12.2.4 (Support Docs) Revised Section 508 – Does not apply |
Teacher App Supports
Student App Supports |
Functions in InteDashboard are only activated on up-event, and double confirmation modals for critical actions are available. |
2.5.3 Label in Name (Level A 2.1 only) Also applies to: EN 301 549 Criteria ● 9.2.5.3 (Web) ● 10.2.5.3 (Non-web document) ● 11.2.5.3.1 (Open Functionality Software) ● 11.2.5.3.2 (Closed Software) ● 11.8.2 (Authoring Tool) ● 12.1.2 (Product Docs) ● 12.2.4 (Support Docs) Revised Section 508 – Does not apply |
Teacher App Partially Supports Full support by 1 Jan '25
Student App Supports |
Where an input field, button or link has a visible text label or tooltip, the programmatic name matches the label for most components. |
2.5.4 Motion Actuation (Level A 2.1 only) Also applies to: EN 301 549 Criteria ● 9.2.5.4 (Web) ● 10.2.5.4 (Non-web document) ● 11.2.5.4 (Open Functionality Software) ● 11.2.5.4 (Closed Software) ● 11.8.2 (Authoring Tool) ● 12.1.2 (Product Docs) ● 12.2.4 (Support Docs) Revised Section 508 – Does not apply |
Teacher App Not Applicable
Student App Not Applicable |
InteDashboard does not use such features in order for users to interact with it. |
3.1.1 Language of Page (Level A) Also applies to: EN 301 549 Criteria ● 9.3.1.1 (Web) ● 10.3.1.1 (Non-web document) ● 11.3.1.1.1 (Open Functionality Software) ● 11.3.1.1.2 (Closed Software) ● 11.8.2 (Authoring Tool) ● 12.1.2 (Product Docs) ● 12.2.4 (Support Docs) Revised Section 508 ● 501 (Web)(Software) ● 504.2 (Authoring Tool) ● 602.3 (Support Docs) |
Teacher App Supports
Student App Supports |
InteDashboard is currently only available in English so the language attribute is hard coded. |
3.2.1 On Focus (Level A) Also applies to: EN 301 549 Criteria ● 9.3.2.1 (Web) ● 10.3.2.1 (Non-web document) ● 11.3.2.1 (Open Functionality Software) ● 11.3.2.1 (Closed Software) ● 11.8.2 (Authoring Tool) ● 12.1.2 (Product Docs) ● 12.2.4 (Support Docs) Revised Section 508 ● 501 (Web)(Software) ● 504.2 (Authoring Tool) ● 602.3 (Support Docs) |
Teacher App Supports
Student App Supports |
When any component receives focus, it does not initiate a change of context. |
3.2.2 On Input (Level A) Also applies to: EN 301 549 Criteria ● 9.3.2.2 (Web) ● 10.3.2.2 (Non-web document) ● 11.3.2.2 (Open Functionality Software) ● 11.3.2.2 (Closed Software) ● 11.8.2 (Authoring Tool) ● 12.1.2 (Product Docs) ● 12.2.4 (Support Docs) Revised Section 508 ● 501 (Web)(Software) ● 504.2 (Authoring Tool) ● 602.3 (Support Docs) |
Teacher App Supports
Student App Supports |
Changing the setting of any user interface component does not automatically cause a change of context unless the user has been advised of the behavior before using the component. |
3.3.1 Error Identification (Level A) Also applies to: EN 301 549 Criteria ● 9.3.3.1 (Web) ● 10.3.3.1 (Non-web document) ● 11.3.3.1.1 (Open Functionality Software) ● 11.3.3.1.2 (Closed Software) ● 11.8.2 (Authoring Tool) ● 12.1.2 (Product Docs) ● 12.2.4 (Support Docs) Revised Section 508 ● 501 (Web)(Software) ● 504.2 (Authoring Tool) ● 602.3 (Support Docs) |
Teacher App Supports
Student App Supports |
If an input error is automatically detected, the item that is in error is identified and the error is described to the user. |
3.3.2 Labels or Instructions (Level A) Also applies to: EN 301 549 Criteria ● 9.3.3.2 (Web) ● 10.3.3.2 (Non-web document) ● 11.3.3.2 (Open Functionality Software) ● 11.3.3.2 (Closed Software) ● 11.8.2 (Authoring Tool) ● 12.1.2 (Product Docs) ● 12.2.4 (Support Docs) Revised Section 508 ● 501 (Web)(Software) ● 504.2 (Authoring Tool) ● 602.3 (Support Docs) |
Teacher App Supports
Student App Supports |
Visual labels or instructions are provided for user input fields wherever possible. |
4.1.1 Parsing (Level A) Also applies to: EN 301 549 Criteria ● 9.4.1.1 (Web) ● 10.4.1.1 (Non-web document) ● 11.4.1.1.1 (Open Functionality Software) ● 11.4.1.1.2 (Closed Software) – Does not apply ● 11.8.2 (Authoring Tool) ● 12.1.2 (Product Docs) ● 12.2.4 (Support Docs) Revised Section 508 ● 501 (Web)(Software) ● 504.2 (Authoring Tool) ● 602.3 (Support Docs) |
Teacher App Supports
Student App Supports |
HTML is code-checked with ESLINT. All start-tags will have an end-tag and no repeat of attributes. |
4.1.2 Name, Role, Value (Level A) Also applies to: EN 301 549 Criteria ● 9.4.1.2 (Web) ● 10.4.1.2 (Non-web document) ● 11.4.1.2.1 (Open Functionality Software) ● 11.4.1.2.2 (Closed Software) – Not required ● 11.8.2 (Authoring Tool) ● 12.1.2 (Product Docs) ● 12.2.4 (Support Docs) Revised Section 508 ● 501 (Web)(Software) ● 504.2 (Authoring Tool) ● 602.3 (Support Docs) |
Teacher App Partially Supports No upgrades planned
Student App Supports |
Most buttons, form inputs and links in InteDashboard use HTML and ARIA best practices.
These currently affect only the Teacher App are are on screens that are used by a minority of users, e.g. Super Admins. |
Table 2: Success Criteria, Level AA
Criteria | Conformance Level | Remarks and Explanations |
1.2.4 Captions (Live) (Level AA) Also applies to: EN 301 549 Criteria ● 9.1.2.4 (Web) ● 10.1.2.4 (Non-web document) ● 11.1.2.4 (Open Functionality Software) ● 11.1.2.4 (Closed Software) ● 11.8.2 (Authoring Tool) ● 12.1.2 (Product Docs) ● 12.2.4 (Support Docs) Revised Section 508 ● 501 (Web)(Software) ● 504.2 (Authoring Tool) ● 602.3 (Support Docs) |
Teacher App Not Applicable
Student App Not Applicable |
InteDashboard does not contain live media, however instructor users can upload their own media that can be audio-only or video-only. It is the responsibility of users to provide closed captioning for any audio content in synchronized media. |
1.2.5 Audio Description (Prerecorded) (Level AA) Also applies to: EN 301 549 Criteria ● 9.1.2.5 (Web) ● 10.1.2.5 (Non-web document) ● 11.1.2.5 (Open Functionality Software) ● 11.1.2.5 (Closed Software) ● 11.8.2 (Authoring Tool) ● 12.1.2 (Product Docs) ● 12.2.4 (Support Docs) Revised Section 508 ● 501 (Web)(Software) ● 504.2 (Authoring Tool) ● 602.3 (Support Docs) |
Teacher App Not Applicable
Student App Not Applicable |
InteDashboard does not contain pre-recorded audio media, however instructor users can upload their own media. It is the responsibility of users to select an accessible media player for their content. |
1.3.4 Orientation (Level AA 2.1 only) Also applies to: EN 301 549 Criteria ● 9.1.3.4 (Web) ● 10.1.3.4 (Non-web document) ● 11.1.3.4 (Open Functionality Software) ● 11.1.3.4 (Closed Software) ● 11.8.2 (Authoring Tool) ● 12.1.2 (Product Docs) ● 12.2.4 (Support Docs) Revised Section 508 – Does not apply |
Teacher App Supports
Student App Supports |
Both portrait and landscape mode are supported. |
1.3.5 Identify Input Purpose (Level AA 2.1 only) Also applies to: EN 301 549 Criteria ● 9.1.3.5 (Web) ● 10.1.3.5 (Non-web document) ● 11.1.3.5.1 (Open Functionality Software) ● 11.1.3.5.2 (Closed Software) ● 11.8.2 (Authoring Tool) ● 12.1.2 (Product Docs) ● 12.2.4 (Support Docs) Revised Section 508 – Does not apply |
Teacher App Supports
Student App Supports |
All form inputs have either a visual label or are programmatically associated wherever possible.
|
1.4.3 Contrast (Minimum) (Level AA) Also applies to: EN 301 549 Criteria ● 9.1.4.3 (Web) ● 10.1.4.3 (Non-web document) ● 11.1.4.3 (Open Functionality Software) ● 11.1.4.3 (Closed Software) ● 11.8.2 (Authoring Tool) ● 12.1.2 (Product Docs) ● 12.2.4 (Support Docs) Revised Section 508 ● 501 (Web)(Software) ● 504.2 (Authoring Tool) ● 602.3 (Support Docs) |
Teacher App Partially Supports No upgrades planned
Student App Supports |
We have progressively updated most UI elements such as radio buttons, checkboxes, toggle buttons and status tags in accordance with an accessible design system. |
1.4.4 Resize text (Level AA) Also applies to: EN 301 549 Criteria ● 9.1.4.4 (Web) ● 10.1.4.4 (Non-web document) ● 11.1.4.4.1 (Open Functionality Software) ● 11.1.4.4.2 (Closed Software) ● 11.8.2 (Authoring Tool) ● 12.1.2 (Product Docs) ● 12.2.4 (Support Docs) Revised Section 508 ● 501 (Web)(Software) ● 504.2 (Authoring Tool) ● 602.3 (Support Docs) |
Teacher App Supports
Student App Supports |
Resize text functionality is provided for both learner and instructor users on the dashboard.
|
1.4.5 Images of Text (Level AA) Also applies to: EN 301 549 Criteria ● 9.1.4.5 (Web) ● 10.1.4.5 (Non-web document) ● 11.1.4.5.1 (Open Functionality Software) ● 11.1.4.5.2 (Closed Software) – Does not apply ● 11.8.2 (Authoring Tool) ● 12.1.2 (Product Docs) ● 12.2.4 (Support Docs) Revised Section 508 ● 501 (Web)(Software) ● 504.2 (Authoring Tool) ● 602.3 (Support Docs) |
Teacher App Supports
Student App Supports |
By default, there are no images of text in InteDashboard.
Instructor users have the ability to upload their own content. It is the user’s responsibility to make sure their content is accessible. |
1.4.10 Reflow (Level AA 2.1 only) Also applies to: EN 301 549 Criteria ● 9.1.4.10 (Web) ● 10.1.4.10 (Non-web document) ● 11.1.4.10 (Open Functionality Software) ● 11.1.4.10 (Closed Software) ● 11.8.2 (Authoring Tool) ● 12.1.2 (Product Docs) ● 12.2.4 (Support Docs) Revised Section 508 – Does not apply |
Teacher App Partially Supports No upgrades planned
Student App Supports |
InteDashboard supports screen resize to 200%, however the layout of components in some pages are not yet ideal. |
1.4.11 Non-text Contrast (Level AA 2.1 only) Also applies to: EN 301 549 Criteria ● 9.1.4.11 (Web) ● 10.1.4.11 (Non-web document) ● 11.1.4.11 (Open Functionality Software) ● 11.1.4.11 (Closed Software) ● 11.8.2 (Authoring Tool) ● 12.1.2 (Product Docs) ● 12.2.4 (Support Docs) Revised Section 508 – Does not apply |
Teacher App Not Applicable
Student App Not Applicable |
InteDashboard does not contain non-text content that affects text contrast. |
1.4.12 Text Spacing (Level AA 2.1 only) Also applies to: EN 301 549 Criteria ● 9.1.4.12 (Web) ● 10.1.4.12 (Non-web document) ● 11.1.4.12 (Open Functionality Software) ● 11.1.4.12 (Closed Software) ● 11.8.2 (Authoring Tool) ● 12.1.2 (Product Docs) ● 12.2.4 (Support Docs) Revised Section 508 – Does not apply |
Teacher App Supports
Student App Supports |
Basic text resizing is available. |
1.4.13 Content on Hover or Focus (Level AA 2.1 only) Also applies to: EN 301 549 Criteria ● 9.1.4.13 (Web) ● 10.1.4.13 (Non-web document) ● 11.1.4.13 (Open Functionality Software) ● 11.1.4.13 (Closed Software) ● 11.8.2 (Authoring Tool) ● 12.1.2 (Product Docs) ● 12.2.4 (Support Docs) Revised Section 508 – Does not apply |
Teacher App Supports
Student App Supports |
Drop boxes or combo boxes in InteDashboard mostly require selection to appear and are persistent and dismissable with the Esc key. |
2.4.5 Multiple Ways (Level AA) Also applies to: EN 301 549 Criteria ● 9.2.4.5 (Web) ● 10.2.4.5 (Non-web document) – Does not apply ● 11.2.4.5 (Open Functionality Software) – Does not apply ● 11.2.4.5 (Closed Software) – Does not apply ● 11.8.2 (Authoring Tool) ● 12.1.2 (Product Docs) ● 12.2.4 (Support Docs) Revised Section 508 ● 501 (Web)(Software) – Does not apply to non-web software ● 504.2 (Authoring Tool) ● 602.3 (Support Docs) – Does not apply to non-web docs |
Teacher App Supports
Student App Supports |
Yes, multiple ways to access content exist. They are designed for intuitiveness, not just to conform to this standard.
For instance, to view or edit a question you can either go to the Question Bank or to a Course > Module > Activity > Question. Multiple tabs which allow Instructor users to navigate between activities in a course are also available. |
2.4.6 Headings and Labels (Level AA) Also applies to: EN 301 549 Criteria ● 9.2.4.6 (Web) ● 10.2.4.6 (Non-web document) ● 11.2.4.6 (Open Functionality Software) ● 11.2.4.6 (Closed Software) ● 11.8.2 (Authoring Tool) ● 12.1.2 (Product Docs) ● 12.2.4 (Support Docs) Revised Section 508 ● 501 (Web)(Software) ● 504.2 (Authoring Tool) ● 602.3 (Support Docs) |
Teacher App Partially Supports No upgrades planned
Student App Supports |
Headings and labels sufficiently describe topic or purpose of some sections. |
2.4.7 Focus Visible (Level AA) Also applies to: EN 301 549 Criteria ● 9.2.4.7 (Web) ● 10.2.4.7 (Non-web document) ● 11.2.4.7 (Open Functionality Software) ● 11.2.4.7 (Closed Software) ● 11.8.2 (Authoring Tool) ● 12.1.2 (Product Docs) ● 12.2.4 (Support Docs) Revised Section 508 ● 501 (Web)(Software) ● 504.2 (Authoring Tool) ● 602.3 (Support Docs) |
Teacher App Partially Supports
Student App Supports |
When using the keyboard for navigation, either via the Tab key or the arrow keys, focused elements on the screen will have an obvious border of at least 2px.
|
3.1.2 Language of Parts (Level AA) Also applies to: EN 301 549 Criteria ● 9.3.1.2 (Web) ● 10.3.1.2 (Non-web document) ● 11.3.1.2 (Open Functionality Software) – Does not apply ● 11.3.1.2 (Closed Software) – Does not apply ● 11.8.2 (Authoring Tool) ● 12.1.2 (Product Docs) ● 12.2.4 (Support Docs) Revised Section 508 ● 501 (Web)(Software) ● 504.2 (Authoring Tool) ● 602.3 (Support Docs) |
Teacher App Not Applicable
Student App Not Applicable |
InteDashboard is currently only available in English. |
3.2.3 Consistent Navigation (Level AA) Also applies to: EN 301 549 Criteria ● 9.3.2.3 (Web) ● 10.3.2.3 (Non-web document) – Does not apply ● 11.3.2.3 (Open Functionality Software) – Does not apply ● 11.3.2.3 (Closed Software) – Does not apply ● 11.8.2 (Authoring Tool) ● 12.1.2 (Product Docs) ● 12.2.4 (Support Docs) Revised Section 508 ● 501 (Web)(Software) – Does not apply to non-web software ● 504.2 (Authoring Tool) ● 602.3 (Support Docs) – Does not apply to non-web docs |
Teacher App Supports
Student App Supports |
Navigation is consistent across UI elements, and a navigation bar allows users a standard way to move across sections. |
3.2.4 Consistent Identification (Level AA) Also applies to: EN 301 549 Criteria ● 9.3.2.4 (Web) ● 10.3.2.4 (Non-web document) – Does not apply ● 11.3.2.4 (Open Functionality Software) – Does not apply ● 11.3.2.4 (Closed Software) – Does not apply ● 11.8.2 (Authoring Tool) ● 12.1.2 (Product Docs) ● 12.2.4 (Support Docs) Revised Section 508 ● 501 (Web)(Software) – Does not apply to non-web software ● 504.2 (Authoring Tool) ● 602.3 (Support Docs) – Does not apply to non-web docs |
Teacher App Supports
Student App Supports |
Components that have the same functionality within a set of Web pages are identified consistently. |
3.3.3 Error Suggestion (Level AA) Also applies to: EN 301 549 Criteria ● 9.3.3.3 (Web) ● 10.3.3.3 (Non-web document) ● 11.3.3.3 (Open Functionality Software) ● 11.3.3.3 (Closed Software) ● 11.8.2 (Authoring Tool) ● 12.1.2 (Product Docs) ● 12.2.4 (Support Docs) Revised Section 508 ● 501 (Web)(Software) ● 504.2 (Authoring Tool) ● 602.3 (Support Docs) |
Teacher App Supports
Student App Supports |
When errors occur, the user is directed through text instructions on how to correct the error. |
3.3.4 Error Prevention (Legal, Financial, Data) (Level AA) Also applies to: EN 301 549 Criteria ● 9.3.3.4 (Web) ● 10.3.3.4 (Non-web document) ● 11.3.3.4 (Open Functionality Software) ● 11.3.3.4 (Closed Software) ● 11.8.2 (Authoring Tool) ● 12.1.2 (Product Docs) ● 12.2.4 (Support Docs) Revised Section 508 ● 501 (Web)(Software) ● 504.2 (Authoring Tool) ● 602.3 (Support Docs) |
Teacher App Supports
Student App Supports |
For critical actions such as deletion, a warning is always presented to the user before they commit the action. |
4.1.3 Status Messages (Level AA 2.1 only) Also applies to: EN 301 549 Criteria ● 9.4.1.3 (Web) ● 10.4.1.3 (Non-web document) ● 11.4.1.3 (Open Functionality Software) ● 11.4.1.3 (Closed Software) – Does not apply ● 11.8.2 (Authoring Tool) ● 12.1.2 (Product Docs) ● 12.2.4 (Support Docs) Revised Section 508 – Does not apply |
Teacher App Partially Supports No upgrades planned
Student App Supports |
Status message notifications exist in InteDashboard, and announce alerts or changes to the user. |
Table 3: Success Criteria, Level AAA
The product has not been evaluated for WCAG 2.1 Level AAA conformance.
Revised Section 508 Report
Chapter 3: Functional Performance Criteria (FPC)
Criteria | Conformance Level | Remarks and Explanations |
302.1 Without Vision |
Teacher App Partially Supports No upgrades planned
Student App Supports |
Most buttons, form inputs and links use ARIA tags and CSS classes to indicate their current states. We are progressively implementing changes to ensure all components have accessible names or are programmatically linked. |
302.2 With Limited Vision |
Teacher App Partially Supports No upgrades planned
Student App Supports |
Text is resizable, and screen magnification is supported albeit some layout issues at 200%. We aim to ensure full functionality in later releases. |
302.3 Without Perception of Color |
Teacher App Supports
Student App Supports |
Where possible, color is used to achieve aesthetic consistency but is not the primary representation for meaning. Icons or labels are provided for meaning. |
302.4 Without Hearing |
Teacher App Supports
Student App Supports |
InteDashboard does not use any audio for its default operation. Users can upload their own content and are responsible for ensuring the accessibility of the uploaded content. |
302.5 With Limited Hearing |
Teacher App Supports
Student App Supports |
InteDashboard does not use any audio for its default operation. Users can upload their own content and are responsible for ensuring the accessibility of the uploaded content. |
302.6 Without Speech |
Teacher App Not Applicable
Student App Not Applicable |
InteDashboard does not require speech input for operation. |
302.7 With Limited Manipulation |
Teacher App Partially Supports No upgrades planned
Student App Supports |
Most interactive components can be navigated by keyboard using either the tab key or the arrow keys. However visible focus may not be intuitive in some sections. We are progressively fixing these issues and aim to be fully compliant in later releases. |
302.8 With Limited Reach and Strength |
Teacher App Partially Supports No upgrades planned
Student App Supports |
Assistive technologies which employ standard keyboard navigation are supported as above. |
302.9 With Limited Language, Cognitive, and Learning Abilities |
Teacher App Evolving Support
Student App Evolving Support |
We have enabled "Special Timer Accommodations" that help students whom instructors determine need more time due to such requirements.
On a case-by-case basis, we may upgrade our software to support customers; or work with them to support external plugins that solve such problems for applicable teachers/students. |
Chapter 4: Hardware
InteDashboard is not a Hardware Product, hence Chapter 4 does not apply.
Chapter 5: Software
InteDashboard is a web based application and not a software product. Hence Chapter 5 does not apply.
However, relevant criteria are briefly discussed regarding authoring tools.
Criteria | Conformance Level | Remarks and Explanations |
504.2 Content Creation or Editing (if not authoring tool, enter “not applicable”) |
See WCAG 2.1 section |
See information in WCAG 2.1 section |
504.2.1 Preservation of Information Provided for Accessibility in Format Conversion |
Teacher App Not Applicable
Student App Not Applicable |
|
504.2.2 PDF Export |
Does Not Support |
|
504.3 Prompts |
Does Not Support |
Currently there are no prompts for users to improve the accessibility of their content. However, we hope to include these in later releases of the Instructor app. |
504.4 Templates |
Not Applicable |
|
Chapter 6: Support Documentation and Services
Criteria | Conformance Level | Remarks and Explanations |
601.1 Scope |
Heading cell – no response required |
Heading cell – no response required |
602.2 Accessibility and Compatibility Features |
Does Not Support |
InteDashboard's user guides are in process of being updated. |
602.3 Electronic Support Documentation |
See WCAG 2.1 section |
See information in WCAG 2.x section |
602.4 Alternate Formats for Non-Electronic Support Documentation |
Teacher App Not Applicable
Student App Not Applicable |
All necessary documentation for InteDashboard is provided electronically. |
603.2 Information on Accessibility and Compatibility Features |
Teacher App Supports
Student App Supports |
The support team at InteDashboard can provide information about accessibility features of the product. |
603.3 Accommodation of Communication Needs |
Teacher App Supports
Student App Supports |
All communication is available via electronic means such as email. |
EN 301 549 Report
Chapter 4: Functional Performance Statements (FPS)
Criteria | Conformance Level | Remarks and Explanations |
4.2.1 Usage without vision |
Teacher App Does Not Support
Student App Does Not Support |
Most buttons, form inputs and links use ARIA tags and CSS classes to indicate their current states. We are progressively implementing changes to ensure all components have accessible names or are programmatically linked. |
4.2.2 Usage with limited vision |
Partially Supports |
Text is resizable, and screen magnification is supported albeit some layout issues at 200%. We aim to ensure full functionality in later releases. |
4.2.3 Usage without perception of colour |
Teacher App Supports
Student App Supports |
Where possible, colour is used to achieve aesthetic consistency but is not the primary representation for meaning. Icons or labels are provided for meaning. |
4.2.4 Usage without hearing |
Teacher App Supports
Student App Supports |
InteDashboard does not use any audio for its default operation. Users can upload their own content and are responsible for ensuring the accessibility of the uploaded content. |
4.2.5 Usage with limited hearing |
Teacher App Supports
Student App Supports |
InteDashboard does not use any audio for its default operation. Users can upload their own content and are responsible for ensuring the accessibility of the uploaded content. |
4.2.6 Usage with no or limited vocal capability |
Teacher App Not Applicable
Student App Not Applicable |
InteDashboard does not require speech input for operation.
On a case-by-case basis, we may upgrade our software to support customers; or work with them to support external plugins that solve such problems for applicable teachers/students. |
4.2.7 Usage with limited manipulation or strength |
Teacher App Partially Supports No upgrades planned
Student App Evolving Support |
Most interactive components can be navigated by keyboard using either the tab key or the arrow keys. However visible focus may not be intuitive in some sections.
On a case-by-case basis, we may upgrade our software to support customers; or work with them to support external plugins that solve such problems for applicable teachers/students. |
4.2.8 Usage with limited reach |
Teacher App Partially Supports No upgrades planned
Student App Evolving Support |
Assistive technologies which employ standard keyboard navigation are partially supported.
On a case-by-case basis, we may upgrade our software to support customers; or work with them to support external plugins that solve such problems for applicable teachers/students. |
4.2.9 Minimize photosensitive seizure triggers |
Teacher App Supports
Student App Supports |
InteDashboard by default, does not contain any flashing or seizure triggering content. |
4.2.10 Usage with limited cognition, language or learning |
Teacher App Evolving Support
Student App Evolving Support |
We have enabled "Special Timer Accommodations" that help students whom instructors determine need more time due to such requirements.
On a case-by-case basis, we may upgrade our software to support customers; or work with them to support external plugins that solve such problems for applicable teachers/students. |
4.2.11 Privacy |
Teacher App Supports
Student App Supports |
InteDashboard does not affect nor restrict usage of standard privacy controls alongside assistive technologies. For example, users can connect a headset for private listening to screen reader announcements. |
Chapter 5: Generic Requirements
InteDashboard supports standard assistive technologies and hence is not subject to the Closed Functionality criteria described in this Chapter.
Chapter 6: ICT with Two-Way Voice Communication
InteDashboard does not offer two-way voice communication and hence, is not subject to the requirements of this section.
Chapter 7: ICT with Video Capabilities
InteDashboard, by default, does not contain video content, however instructor users can upload their own video content. It is the user’s responsibility to make sure the content they generate is accessible.
Chapter 8: Hardware
InteDashboard is not a Hardware Product, hence this Chapter does not apply.
Chapter 9: Web (see WCAG 2.1 section)
InteDashboard partially supports WCAG 2.1 at Conformance Level AA.
Chapter 10: Non-Web Software
InteDashboard does not include non-web documents, hence this Chapter does not apply.
Chapter 11: Software
Criteria | Conformance Level | Remarks and Explanations |
11.0 General (informative) |
||
11.1.1.1 through 11.4.1.3 |
- |
See information in WCAG 2.1 section. |
11.5 Interoperability with assistive technology |
||
11.5.1 Closed functionality |
||
11.5.2 Accessibility services |
||
11.5.2.1 Platform accessibility service support for software that provides a user interface |
See 11.5.2.5 through 11.5.2.17 |
See information in 11.5.2.5 through 11.5.2.17 |
11.5.2.2 Platform accessibility service support for assistive technologies |
See 11.5.2.5 through 11.5.2.17 |
See information in 11.5.2.5 through 11.5.2.17 |
11.5.2.3 Use of accessibility services |
Teacher App Supports
Student App Supports |
InteDashboard uses standard platform accessibility services. |
11.5.2.4 Assistive technology |
Teacher App Not Applicable
Student App Not Applicable |
InteDashboard is not an assistive technology. |
11.5.2.5 Object information |
Teacher App Partially Supports No upgrades planned
Student App Partially Supports Full support by 1 Jan '25 |
Most components have accessible names, roles and values |
11.5.2.6 Row, column, and headers |
Teacher App Partially Supports No upgrades planned
Student App Partially Supports Full support by 1 Jan '25 |
Layout tables are currently used in InteDashboard to organize content. This will be rectified to HTML best practices in later releases of the app. |
11.5.2.7 Values |
Teacher App Supports
Student App Supports |
Most error and warning values have visual indication but and are screen reader compatible. |
11.5.2.8 Label relationships |
Teacher App Partially Supports No upgrades planned
Student App Partially Supports Full support by 1 Jan '25 |
Most components have ARIA labels or are associated with their visible labels. |
11.5.2.9 Parent-child relationships |
Teacher App Supports
Student App Supports |
Nested HTML relationships are used |
11.5.2.10 Text |
Teacher App Supports
Student App Supports |
|
11.5.2.11 List of available actions |
Teacher App Supports
Student App Supports |
|
11.5.2.12 Execution of available actions |
Teacher App Supports
Student App Supports |
|
11.5.2.13 Tracking of focus and selection attributes |
Teacher App Partially Supports No upgrades planned
Student App Partially Supports Full support by 1 Jan '25 |
Layout tables are currently used in InteDashboard to organise content. Due to the design of the app, this currently does not preset any issues. We intend to shift the student-facing interface into native iOS and Andr |
11.5.2.14 Modification of focus and selection attributes |
Does Not Support |
|
11.5.2.15 Change notification |
Teacher App Supports
Student App Supports |
Status Message notifications announce changes or alerts. |
11.5.2.16 Modifications of states and properties |
Teacher App Does Not Support
Student App Does Not Support |
We may have features lined up in 2025 that will require full or partial support. |
11.5.2.17 Modifications of values and text |
Teacher App Does Not Support
Student App Does Not Support |
We may have features lined up in 2025 that will require full or partial support. |
11.6 Documented accessibility usage |
||
11.6.1 User control of accessibility features |
Teacher App Not Applicable
Student App Not Applicable |
InteDashboard is not considered platform software as defined by EN 301 549. |
11.6.2 No disruption of accessibility features |
Teacher App Supports
Student App Supports |
|
11.7 User preferences |
Teacher App Supports
Student App Supports |
The product respects user preferences from platform or OS settings. |
11.8 Authoring tools |
||
11.8.1 Content technology |
||
11.8.2 Accessible content creation |
- |
See information in WCAG 2.1 section. |
11.8.3 Preservation of accessibility information in transformations |
- |
See information in WCAG 2.1 section. |
11.8.4 Repair assistance |
- |
See information in WCAG 2.1 section. |
11.8.5 Templates |
- |
See information in WCAG 2.1 section. |
Chapter 12: Documentation and Support Services
Criteria | Conformance Level | Remarks and Explanations |
12.1 Product documentation |
||
12.1.1 Accessibility and compatibility features |
Teacher App Evolving Support
Student App Evolving Support |
Our user guides are created quickly by our Customer Success Team so that most users can take advantage of the content. Our accessibility conformance web-developer(s) update these as bandwidth becomes available. |
12.1.2 Accessible documentation |
- |
See information in WCAG 2.1 section. |
12.2 Support Services |
||
12.2.2 Information on accessibility and compatibility features |
Teacher App Supports
Student App Supports |
Our Customer Success Team can provide more information about accessibility features of the product. More detailed enquiries can be escalated to our Product Team. |
12.2.3 Effective communication |
Teacher App Evolving Support
Student App Evolving Support |
Our user guides are created quickly by our Customer Success Team so that most users can take advantage of the content. As we receive feedback from users, we evolve these to ensure all audiences are supported. |
12.2.4 Accessible documentation |
- |
See information in WCAG 2.1 section. |
Chapter 13: ICT Providing Relay or Emergency Service Access
InteDashboard does not provide relay or emergency services and hence, is not subject to the requirements of this section.